Having the right people, with the right skills in the right place is fundamental to delivering this ambition.
Managers' roles are central to this. To support managers and set expectations, we have developed a range of tools - from how to conduct one-to-ones and manage underperformance, to supporting and encouraging team members in their career development. These supplement other resources:
In addition for all colleagues there are guides that provide clarity on expectations at different grades and thus support team members in delivering in their current role and considering their next steps.
This provides suggestions for how you might use Our Values in action to clarify behavioural expectations, and plan for how you might support positive behaviours among your team members. It includes an Away Day activity which aims to embed Values-driven behaviour in teams.
Team Toolkit: Embedding Values