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IT Services

Hardware Procurement and Disposal

This page describes the process for requesting a device, the recommended options and guidance on disposal.

To order hardware please gain authorisation from your line manager and raise a ticket via the self-service portal or by contacting the Service Desk. Please refer to the IT Equipment Approvers for a list of staff from your department who can authorise IT equipment requests.

If you have any hardware that needs to be safely and securely disposed of, then please do so via IT Services. Please raise a ticket and a member of the Campus Support Services team will be able to collect the hardware from your location. Further information be found here.

If you are leaving QMUL, then please refer to our Hardware Retrieval Process.

Device choices by staff group

Below are the device choices, approval requirements and lead times.

Laptop Bundle - Staff

Role Type Professional Service Staff Teaching and/or Research Staff Non Permanent Max Timeline
Dell Bundle Type A Y Y Y 5 Working Days
Dell Bundle Type B Y Y Y 5 Working Days
Dell Bundle Type C Y Y Y 5 Working Days
Dell Bundle Type D Device Checklist Approval Device Checklist Approval N 5 Working Days
Apple MacBook Air Type W Device Checklist Approval Device Checklist Approval N 5 Working Days
Apple MacBook Pro Type X Device Checklist Approval Device Checklist Approval N 5 Working Days
Non-Standard Device Device Checklist Approval Device Checklist Approval N 90 Working Days

 

  • The request for PEP must be raised by a requestor on the IT Equipment Authorisers List
  • *Requires approval from Service Management Office
  • ITS will fund up to £1,300 (incl. VAT)
  • Non-standard device: Full specification must be supplied.​

Standard Device = 5 working days

Non-standard device = 90 working days

PGR Laptops

PGR students in all faculties are now eligible for a QM funded device.

This is currently available for incoming 1st year students in the 2023/24 academic year and students from S&E and HSS who were 1st years in the 2022/23 academic year.

Role Type PGR (HSS, S&E and FMD) PhD Max Timeline
Dell Laptop Type A Y 20 Working Days
Dell Laptop Type B Y 20 Working Days
Dell Laptop Type C Y 20 Working Days
Dell Laptop Type D Y 20 Working Days
Apple MacBook Air Type W Y 20 Working Days
Apple MacBook Pro Type X Y 20 Working Days
Non-standard Device Device Checklist Approval* 90 Working Days
  • The request for laptop must be raised by via your School / Institute
  • *Requires approval from Service Management Office
  • Non-Standard device – full specifications must be supplied – please expect 90-day lead time 

Standard Device = 20 working days

Non-standard Device = 90 working days

Device choice specifications

*These options are recommended for the Managed Research Desktop Service (mRDS)

 

Option A

Windows / Linux

13th Gen Intel® Core™ i5 Integrated Intel®Iris® Xe Graphics

16 GB Memory​, 256 GB Hard Drive

14-inch, 1.2kg

Option B

Windows / Linux

13th Gen Intel® Core™ i5 Integrated Intel®Iris® Xe Graphics

16 GB Memory​, 256 GB Hard Drive

15.6-inch, 1.6kg

Option C

Windows / Linux

13th Gen Intel® Core™ i7 Integrated Intel®Iris® Xe Graphics

16 GB Memory​, 512 GB Hard Drive

14-inch, 1.5kg

Option D*

Windows / Linux

13th Gen Intel® Core™ i7 

Nvidia® RTX A500 Discrete Graphics w/Thunderbolt

16 GB Memory​, 1 TB Hard Drive

14-inch, 1.4kg

Option W

Mac OS

MacBook Air Apple M2 chip with

8-core CPU​, 7-core GPU

512GB SSD Hard Drive​, 16GB RAM

13-inch, 1.25kg

Option X*

Mac OS

MacBook Pro Apple M2 chip with

8-core CPU​, 10-core GPU

512GB SSD Hard Drive​, 16GB RAM

13-inch, 1.4kg

Useful Links

Device Policy and Guidance:

ITS Computing Device Policy [PDF 601KB]

ITS Device Policy Guidance v2.4 [PDF 428KB]

View details and forms regarding the Desktop Managed Service and Non-Recommended devices:

Managed Device Service Guide

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