IT Equipment For Business Use - Desktop & Laptop PC's
- Service Group: Help, Support, and Policy Service
- Users: Staff
Service Description
QMUL standard Microsoft Windows image is Windows 10. The following applications in the below table are included in the base image.
| Application Name | Version |
| Microsoft Word | 2016 |
| Microsoft Excel | 2016 |
| Microsoft PowerPoint | 2016 |
| Microsoft Publisher | 2016 |
| Microsoft Access | 2016 |
| Microsoft OneNote | 2016 |
| Microsoft Outlook | 2016 |
| Microsoft Lync | 2016 |
| Microsoft Internet Explorer | 10 |
| Mozilla FireFox | ESR 24 |
| Google Chrome | 65.156.38 |
| Adobe Shockwave | 12.0.2 |
| Adobe Flash | 11.9.900 |
| Adobe PDF Reader | 11.0.03 |
| Java Runtime Environment | 1.7.51 |
| Microsoft Silverlight | 5.1.104 |
| doPDF print driver | 7.3 |
| 7Zip | 9.2 |
| QMFonts | 1 |
| FileOpen Client | 3.0.95 |
| Quest Secure Passowrd extention | 5.0.2 |
How to request this service
Self-service: Service Desk
More information on how to request this for a New Starter can be found here.
Lead time
Desktop and Laptop PCs related requests should be made 10-20 working days in advance
Cost
There are costs to the user for this service, these can be found on the Self-Service page under Service Catalogue or as per quote
Availability
Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).
Support
Contact the IT Service Desk
Call: +44 (0)20 7882 8888
Email: servicedesk@qmul.ac.uk
Visit: Queens’ Building, Room W209, Mile End
Self-service: Service Desk
Dependent service
This service is dependent on Infrastructure Services