IT Support

• Service Group:
• Users: Staff, Students, Visitors

Service Description

The IT Services Support is made up of our IT Service Desk staff who is our first point of contact for students and staff. Our opening hours are Monday – Friday 7am-7pm

Our Service Status Page is continually being updated. You will find the current status of our services, scheduled outage or maintenance windows and outages of the past which have been resolved.

How to request this service

Contact the IT Service Desk following information below

Cost

There are no costs involved, support is restricted solely for QMUL IT Services provided equipment.

Availability

Hours of Service: 24/7/365
Supported Monday to Friday 7am–7pm (excluding bank holidays and university closure days).

Support

Contact the IT Service Desk
Call: +44 (0)20 7882 8888
Email: servicedesk@qmul.ac.uk
Self-service: Service Desk
Chat: its.qmul.ac.uk and click on the orange live chat button

Dependent service

This service is dependent on Infrastructure Services