IT Services (ITS) provide centralised account administration for staff and students.
This service includes; issuing new accounts, enabling and disabling existing accounts, unlocking accounts, and password resets,
ITS also provides access to File Storage, manages quotas for personal or shared storage and facilitates File restores. ITS accounts enable access to shared QMUL email mailboxes and access to Wi-Fi services.
Use the Self-service: Service Desk option to raise a request for all User Account requests.
Additional guidance on how to make the request for:
IT User Account related requests should be made 5 working days in advance.
This does not include cost or lead time for For IT Equipment, which can be found here.
There is no cost to the user for this service.
Hours of Service: 24/7/365Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).
Contact the IT Service DeskCall: +44 (0)20 7882 8888Email: servicedesk@qmul.ac.ukVisit: Queens’ Building, Room W209, Mile EndSelf-service: Service Desk
This service is dependent on Infrastructure Services