We supply all students with a QMUL email address during their time here. Our email service is provided by Microsoft Office 365, which offers 50GB of mail storage, QMUL-wide shared calendaring system, and access from mobile devices.
Official QMUL communications to students are sent to QMUL email accounts, so it is important you check it regularly.
To check your email online, go to: https://mail.qmul.ac.ukEnter your username (ab12345@qmul.ac.uk) and password.
Visit our email support pages to learn more about the features available in Office 365, including instant messaging and sharing calendars.
It is good practice to regularly check your Junk Email folder for emails that have incorrectly been marked as junk or spam.
All incoming email is checked for viruses and we have measures in place to block most junk email before it hits your Inbox but occasionally genuine email sometimes slip through the filters. There are some basic tips on our junk mail support pages to help you to manage your mail effectively in Office 365.
IT Services will never ask for your QMUL password details.
If you have any problems with junk mail or spam, please call the IT Service Desk on 020 7882 8888 or email servicedesk@qmul.ac.uk.
If you have accidentally deleted an email you have 14 days to recover it (and you don’t even have to call the IT Service Desk). Instructions are available on our email support pages.
Here are some simple rules to help keep you on the right track when sending email (further details are in our Policies page):