The Network Services provides access to the Internet, Intranet and College IT systems, services and applications.
QM's connection to the Internet is provided by JANET. The network service monitors this connection and liaises with JANET staff in the event of any service affecting issues. Access to the Internet is subject QMUL policies which comply to the JANET acceptable use policy.
Self-service: Service Desk
Network Services related requests should be made 5 working days in advance.
There is no cost to the user for this service, but it is a role based service so will need local approval prior to requesting access.
Hours of Service: 24/7/365Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).
Contact the IT Service DeskCall: +44 (0)20 7882 8888Email: servicedesk@qmul.ac.ukVisit: Queens’ Building, Room W209, Mile EndSelf-service: Service Desk
This service is dependent on Infrastructure Services