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Legal Advice Centre

Our Mission and Our Staff

Our mission

The Queen Mary Legal Advice Centre at Queen Mary University of London has two key aims; enhancing the education of our students and promoting access to justice in the community.

Our aims are achieved through four objectives:

  • providing our students with the opportunity to work on live cases thereby developing their legal and non-legal skills, and their understanding of the law in context;
  • developing innovative clinical legal education, experiential learning, and teaching methods;
  • developing professional and ethical awareness, and instilling a lifelong commitment to promoting access to justice for all in our students;
  • providing free, high-quality, legal advice, to members of the public; in particular those who cannot afford to pay for legal advice.

Our staff

Frances Ridout - Queen Mary Legal Advice Centre Director (Clinical Legal Education)

Frances is responsible for the overall running of the Queen Mary Legal Advice Centre. She is the module convenor for the two Queen Mary Legal Advice Centre modules; The Practice of Law in a Clinical Environment and Public Legal Education and Community Street Law. Frances is a practising barrister (16 years call). She has expertise in criminal law and image based sexual abuse. Frances is also a trustee of the Clinical Legal Education Organisation, author of the text book Street Law: Theory and Practice, and Co-Host on the legal education and careers podcast called ReImagine Law.

Helen Cord - Queen Mary Legal Advice Centre Operations Manager

Helen manages and oversees the operations and development of the QMLAC. She plays a key role in relationship and partner management, including working with and managing staff, students, clients and circa. 200 volunteer lawyers who work with the QMLAC in each academic year. She plays a strategic role in the management of the QMLAC and staff, ensuring that processes and procedures are put in place so that the centre runs smoothly for all clients, students and teaching activities within the QMLAC.

Kelli Ryan – Client Services Manager

Kelli manages all aspects of the client advice work that the QMLAC undertake. Kelli is responsible for managing the operation and administration for the 14 letter writing clinics the Student Advisers participate on. Kelli manages the relationships between the QMLAC and all of the external supervising professionals. 

Meghan Mizen - Public Legal Education and Street Law Manager

Meghan is responsible for managing the Public Legal Education, Street Law and Collaborative Projects which the Queen Mary Legal Advice Centre run. These include Street Law Projects like I am You and other collaborations such as our Tribunal Project with Z2K. She manages and implements any new projects that the Queen Mary Legal Advice Centre undertakes, including the development of new ideas and areas of interest for the Queen Mary Legal Advice Centre. 

Daisy Keter - Client and Community Coordinator

Daisy is responsible for coordinating the Queen Mary Legal Advice Centre appointments between clients, students, and volunteer lawyers.   In addition Daisy is responsible for coordinating community & collaborative projects, with specific responsibility in the following areas: SPITE for Schools, the Social Welfare Benefits and Domestic Abuse Form Filling clinics, and coordination of the QMLAC’s partnership with the University of London Refugee Clinic. 

Eve Haynes - Public Legal Education and Street Law Coordinator

Eve is responsible for coordinating the Queen Mary Legal Advice Centre's Public Legal Education, Street Law and Collaborative Projects. Eve has specific responsibility for Street Law projects such as School Tasking and I Am You, coordination of the Queen Mary Legal Advice Centre Blog Project, and leading on collaborative projects such as the Future Leaders Community Mentoring Scheme. 

Anthony Taylor - Client Services Coordinator

Anthony is responsible for the day to day coordination of the Student Adviser Project. Anthony acts as the liaison between the clients and the Student Advisers as well as the Supervisors. Anthony coordinates the daily administration of the client enquiries, appointments and advice letters. 

Dimples Vadher - Queen Mary Legal Advice Centre Administrator

Dimples provides assistance to the Queen Mary Legal Advice Centre Coordinators. As well as dealing with client enquiries Dimples leads student reflection sessions (known as Breakfast Club) and proof reads client letters with students.

Rumina Begum - Queen Mary Legal Advice Centre Administrator

Rumina provides assistance to the Queen Mary Legal Advice Centre Coordinators. She helps deal with client enquiries, booking client appointments into the Centre and signposting clients where we are unable to assist. Rumina also helps our students with their day-to-day questions and monitors our client feedback.

Zehra Sonerman - Client and Student Administrator

Zehra provides assistance to the Queen Mary Legal Advice Centre Coordinators, including assisting in dealing with client enquiries, appointment booking, community projects and administrative duties in the QMLAC.

Public and clinical legal education at a glance

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