The law punishes us if our attention lapses at the wrong moment and we are all supposed to have read the terms and conditions but are these kinds of expectations fit for real people and what are the implications? Professor Richard Ashcroft featured on BBC Radio 4's The Human Zoo to talk about knowledge, decisions and responsibility. He said: “Most people like to think they know a lot more than they really do and that sense of knowing stuff is important to our sense that we’re adult grown up people who are in control of our lives.”