Accessibility statement for the Library Search

Accessibility statement for the Library Search

The accessibility statement applies to content published on the https://search.library.qmul.ac.uk/iii/encore/?lang=eng domain, run by the Queen Mary University of London.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 400% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible is this website?

The Library Search function is provided by a third-party supplier, and the Queen Mary University of London cannot directly change the accessibility of that function. Library Search is currently not fully compliant with accessibility legislation. We are working with our software supplier to address those issues as much as reasonably possible.

The areas of inaccessibility are:

Some pages have poor colour contrast.
Some of our online forms are difficult to navigate using just a keyboard.
Some heading elements are not consistent.
Some images do not have good alternative text or are missing alternative text.
Some buttons are not correctly identified.
Some adjacent links are used for the same destination.
Some labels are incorrectly used.
Some element IDs are repeated, incorrectly ordered, insufficiently labelled, or non-unique.
HTML is used to format content.
The same link text is used for multiple destinations.
The site language is not set.
In certain circumstances, zooming is disabled, or zooming can cut off some page features.
Some links are not sufficiently distinguishable without relying on colour or have insufficient discernible text.
Some pages have missing focuses, or the focus order may not be intuitive.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille you can contact Library Services at library@qmul.ac.uk.

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Library Services on library@qmul.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us by visiting https://www.qmul.ac.uk/contact/.

Compliance status

Queen Mary University of London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the issues listed below.

Non-accessible content

Issues with Reflow

There is an issue where, at 400% zoom on a small screen (320x256), both the navigation bar and the 'Advanced Search' form may be cut off. (Success criteria 1.4.10 Reflow).