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Library Services
  1. Library Services
  2. Using Library Services
  3. PCs, Printing and Photocopying
  4. Printing

Printing

Printing from IT Services Student PC’s

Print jobs sent from Student Service PC’s or from laptop devices can be released at any printer within Student Service labs and the Libraries. The Library Multi-function Devices (MFD’s) can also be used to photocopy and scan, as well as print.

To use the service direct your job to the black & white or colour print queue. You then have 24 hours to visit a printer that’s convenient for you. Swipe your college ID card at the card reader attached to each device and confirm which jobs you’d like to collect. If you have forgotten your ID card jobs can be released by entering your username and password at the device.

You can collect jobs sent to the black & white or colour print queue at any device irrespective of the queue chosen. 

Topping up your MyPrint account

You can top up your MyPrint account online as well as check your balance and account history by visiting the MyPrint portal.

Printing and Copy prices

Prices for double-sided printing are cheaper than for one-sided printing (e.g. 2 sides in black and white double-sided cost 7p, while 2 sides in black and white one-sided cost 8p).

For more information please see the ITS Printing page. 

Automatic double-sided (duplex) printing

To reduce paper usage and help the environment, the new printers are automatically set to double-sided (duplex) printing. If you need to print single-sided:

  • Click Print in Word as normal
  • Select Properties
  • Then Finishing
  • Then change 2-sided Printing to 1-sided Printing in the drop down menu
  • Select OK, then Print

If you have sent a double-sided document to the print server in error, this can be deleted by swiping your card at a device, selecting the relevant document from the list on the touchscreen and then choosing the delete option.

Wireless printing

A new wireless print service has been introduced by IT Services, replacing e-print. Once submitted, users have 24 hours to collect sent jobs. Print outs can be collected from any HP printer on campus.

To access the service go to: https://myprint.qmul.ac.uk/user and login in with your QM username and password.

If you have any problems or questions about the wireless print service please contact the IT Service Desk via the Live Chat System or on 020 7882 8888.

Troubleshooting

If there is a problem with the printers (paper jam, no paper etc) please report it to the Library Welcome Desk.

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