Security and Business Continuity

The Security Service Team comprises a diverse team of male and female Security Officers providing 24 hours, 365-day safety, security and crime prevention cover from three Security Control Rooms at Mile End, Whitechapel and Charterhouse Square. All Security Officers are easily identifiable by their navy blue QM Security uniforms and are in direct contact with the Security Control Rooms via two-way radio communication. 

• To provide a professional customer-focused security service
• To provide a safe, secure, crime-free and welcoming environment to all students, staff and  visitors
• To ensure the security and safety of the entire QM’s Estate 

The Security Service is responsible for a wide and varied range of tasks including:

• CCTV monitoring and regular patrols 
• Fire and intruder alarms monitoring and response
• Car parking management and enforcement
• Access control
• Event and VIP security 
• Liaison with emergency services and local law enforcement agencies
• Providing training and targeted security advice to students and staff members 
• Conducting security surveys
• Supporting provision of First Aid coverage 
• Crime Prevention activities 
• Investigating incidents of criminal nature 
• Emergency planning and response to major incidents and crisis
• Management of Lost & Found