Council tax is charged by local authorities on homes in their area to pay for local public services.
We refer to the property or home as ‘the dwelling’. Council tax is charged on the basis that there are a minimum of two adults living in the dwelling. When counting the number of adult residents, full-time students studying on higher education courses of at least 24 weeks in an academic year are not counted (‘disregarded’) and can claim council tax exemption.
Other groups of people who are disregarded are listed on the gov.uk website
There are lots of myths and misconceptions about council tax exemption and what needs to be done to claim it. Not surprisingly, many students get caught out and end up with a bill, a liability order or, worse case scenario, a visit from the bailiffs. The key is making sure you follow the correct procedures for claiming exemption as soon as you start your studies, and updating your information if you move address during your course. Our How to claim Council Tax Exemption blog lists the main practical issues which may prevent exemption being awarded and explains how to remedy them.
See the sections below for further advice about claiming exemption and how this may be affected by individual circumstances.
The council tax rules say that you will count as a full-time student if:
Students who meet these requirements are exempt from council tax liability starting from their official course start date until the official course end date.
If you meet the above requirements and live in privately rented accommodation:
Student council tax exemption applies from the official course start date until the official course end date. This means that council tax may be charged if you move into a property before your course start date and remain there once your course ends. The student exemption does not extend to your graduation date.
Pre-sessional students attending the 13-week, 9-week and 5-week summer programmes are not exempt from paying Council Tax during this time unless they live in Student Halls of Residence. Student exemption will only apply from the start of their main course.
Student Halls of Residence are exempt dwellings, so you are automatically not required to pay council tax and should not be required to apply for a student disregard.
We have examples of how other individual circumstances will affect council tax liability in the sections below.
If you live in certain London boroughs, Queen Mary reports to the relevant council the names of all students who are eligible for council tax exemption. However, you must also complete a student disregard form on the relevant council’s website. Please refer to Queen Mary's Registry Council Tax Exemption page for details of which boroughs are included and for links to the student disregard forms.
If you live in a borough that Queen Mary does not report to, you will need to provide the Council with proof you are a full-time student. To evidence your student status you can download your Student Status Letter from your Gradintelligence account. You will need to provide a new letter at the start of each academic year. You may also need to complete forms for your Local Authority – please check the relevant authority’s website.
If you change address within an academic year, update your address in MySIS straight away. Complete the relevant exemption forms for the borough you move to.
You can only claim Council tax exemption as a full-time student from the official start date of your course, once you have enrolled. If your course is longer than one year you will be exempt from paying Council tax during the summer vacation(s) between academic years.
If you live with non-students, or part-time students, there will usually be a council tax bill for your dwelling. However, as a full-time student who is disregarded for council tax you will not be jointly liable for paying the bill with other residents of the same status or legal interest in the dwelling as you, for example joint tenants or joint residents. The non-student residents will be legally responsible for paying the council tax.
However, if you have a higher status or legal interest in the dwelling to the non-student resident(s), for example, if you own the dwelling and a non-student is lodging with you, you will be liable for the council tax. This is sometimes known as the hierarchy of liability. For more information about who is liable for council tax see the Citizens Advice Bureau council tax guidance.
If you live with just one other adult who is not a full-time student, they will count as the only resident in the dwelling. This means they will usually be able to apply for a 25% single occupant discount on their council tax bill. If you live with two or more adults who are not full-time students, there will usually be a full council tax bill for the dwelling.
If you are interrupting or resitting out of attendance, provided you are registered on a full-time programme of study, the council tax legislation states you continue to remain exempt from paying council tax, unless you are in the final year of your programme.
Despite this, some local authorities may still state you are liable to pay. If this happens see the later section Appealing a council tax charge.
If you have completed attendance on the taught part of your programme and you are only resitting out of attendance to complete the final assessments such as final exams or coursework, some local authorities will consider that you are no longer eligible for the student exemption and you will have to pay council tax.
You may be able to claim Council Tax Reduction.
If you are writing up, you would normally continue to be exempt from liability on the basis you are still a registered full-time student. There is no requirement that you are paying full-time tuition fees.
For any issues with Gradintelligence and your Student Status Letter, please contact the Research Degrees Office.
If your local authority refuses your council tax exemption, please read the section of this page ‘Appealing a council tax charge.’
Note that if you are claiming welfare benefits on the basis of being a part-time student while writing up, you cannot then claim council tax exemption but you may be able to claim Council Tax Reduction
If your course is designated a part-time course, you are not eligible for the student council tax exemption. You can check if you are eligible for Council Tax Reduction.
If you or someone you live with has a disability you may be able to apply for a council tax discount. The gov.uk website has information about this.
If you have to sit final year exams in August, Queen Mary cannot change your official course end date. This will remain on MySIS as the last date of term in June. The Student Enquiry Centre can normally give you a letter which will include your original course end date but with a sentence explaining that you also have exams to sit in August. You could take this letter to the Council and ask whether they will extend your Council tax exemption to the end of your August exams, but this may not necessarily be successful.
If the only non-student adult you share your dwelling with is your spouse or civil partner, who is not a British citizen and who currently has limited permission to stay in the UK, e.g. as your dependant, and the wording of their immigration permission states that they have no recourse to public funds or that employment is prohibited, then your dwelling should be exempt.
To apply for council tax exemption you need to send your local authority council tax office a copy of your partner’s immigration permission as well as proving your own student status.
UKCISA has further information about this.
Claiming council tax exemption does not count as claiming a public fund. If a condition of your immigration permission is that you have ‘no recourse to public funds’ you can still claim council tax exemption without breaching the conditions of your immigration permission in the UK.
If you are a student who is liable for council tax, you may be able to claim Council Tax Reduction, which is a benefit for people on low incomes to help them pay their council tax. However, international students with a NRPF (No Recourse to Public Funds) restriction on their immigration status will not be eligible for this. This is because Council Tax Reduction, like other UK-government welfare benefits such as Universal Credit, counts as a public fund. There is more information about this on the Citizens Advice Bureau website. If you live with your parents and they claim Council Tax Reduction, this should not be reduced due to you living there because no deduction should be made in respect of a resident who is a full-time student.
If you have been charged for council tax and you believe you are exempt, contact your local council tax office immediately. Find out why they think you are liable to pay. They may be missing the information they need to evidence your full-time student status, so find out what the issue is and how it can be resolved.
If you live in one of the boroughs that Queen Mary reports council tax exemption to, check with the Student Enquiry Centre that this has been reported and that your address on the council tax bill matches your address on MySIS . Also check that the form you need to submit to the council has been received. If you live in a borough that Queen Mary does not report for, you will need to provide them with evidence to prove your full-time student status? This is explained in the section above that explains how to claim council tax exemption.
Ensure you update any change to your address in MySIS.
If you have followed these steps and the council have all the required information but are still charging you council tax, contact a Welfare Adviser at Queen Mary straightaway for advice.
Citizens Advice also has information about appealing a council tax decision.
Sanctions for non-payment of council tax can be extremely serious including imprisonment. Therefore it is essential that you respond immediately to any demands for payment. Contact a Welfare Adviser at Queen Mary straightaway for advice.
The gov.uk website explains what happens if council tax is not paid.