Health and Lifestyle Research Unit,
Queen Mary University London
2 Stayners Road
London
If you are the first person to enter or last to leave the building you will need to open/close the external door and shutter, and deactivate/activate the alarm (your manager will give you the alarm code).
If you are the last person to exit the building, please check that everyone has left before setting the alarm.
If you need to reset the alarm for any reason, i.e. because it won’t set or an error message is showing:
- Key in the code and then select reset
- Key in the code again and then select reset
- Screen should read Ace Security
- If errors are still showing check and correct the area they relate to, e.g. zone 007 fire door, and try resetting again as above
- If still not fixed, contact ACE 0208 532 0666 option 1 whilst next to the panel