Help and Training
Please email student-experience@qmul.ac.uk for assistance if you have a finance or procurement related query.
Accounts Payable process all invoices/expenses and oversee Queen Mary Purchasing Cards. Read the Accounts Payable Team Overview [PDF 720KB] presentation for more information.
Useful contacts in Accounts Payable gives their main points of contact which include:
- Invoices to apinvoices@qmul.ac.uk - please attach each invoice as a single PDF attachment. Any notes pertaining to the invoice must be clearly written on each PDF.
- Any other documents for payment to finance-ap-processing@qmul.ac.uk.
- Invoice queries to accountspayable@qmul.ac.uk including the relevant invoice and PO numbers relating to the query.
- Supplier statements to finance-ap-processing@qmul.ac.uk in Excel format where possible.
- Payment and query escalations to Annie Lewis at finance-ap-manager@qmul.ac.uk.
- Expenses queries to expenses@qmul.ac.uk.
General Finance training
Agresso training documentation is available at Agresso Training Notes and Videos and Agresso training takes place fortnightly and can be requested by emailing the IT Service Desk at servicedesk@qmul.ac.uk. Longer-term users may benefit from redoing the training to reconfirm understanding of specific processes such as goods receipting.
Student Experience have also produced local training handouts:
- Finance Support Roles: Finance Support Role training handout [DOC 3,353KB].
- Budget Holders: Budget Management training handout [DOC 1,136KB].
- Year-End Process: Year-End Finance training handout [DOC 840KB].
Bespoke finance training is also available tailored to your specific requirements - to request please email student-experience@qmul.ac.uk.
Mandatory training
British Universities Finance Directors Group E-Resources: VAT
QM has subscribed to BUFDG Pro and all QM staff can now access a number of compliance, procurement and finance e-learning modules. Staff with any finance role should have sufficient VAT knowledge in order to prevent related errors. The modules below are all very short and created specifically for non-finance staff:
- Introducing VAT in HE.
- VAT on Purchasing in HE.
- Claiming VAT Reliefs on Purchases.
- VAT on Income in Higher Education.
Access the e-learning modules and if you have any further questions after viewing the course content please contact the QM Tax Manager.
Procurement
Visit the Queen Mary Procurement training page where you can access the HEPA E-Learning platform offering a wide range of online courses available to all Queen Mary staff. Courses include topics such as higher education procurement, modern slavery and supplier due diligence and risk management.
The Student Experience Finance Partner is Nanda Beeharry (n.beeharry@qmul.ac.uk) who provides expert help and guidance on all aspects of managing budgets:
- Budget planning.
- Strategic resource allocation.
- Financial reporting.
- Forecasts made in-year.
- Year-End process (July onwards).
- Pre-payment adjustments for subscriptions above £5,000 net.
Hassan Mahmud (Directorate Administrative Officer) is also here to support you and can be contacted by email (h.mahmud@qmul.ac.uk) or Teams message.