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IT Services

Services for visitors

Wi-Fi

 Campus guests can connect to the internet for free using our ‘QM-Visitor’ wireless network. There is no requirement to sponsor, authorise or register for this service. Visitor to campus simply connect to the QM-Visitor wireless service and click on the connect button presented in their web browser. Further details of the service can be found at qm-visitor

Printing

We currently offer printing for visitors only via the CopyShop who provides a professional, cost effective and friendly print service. More information on the CopyShop can be found on their website or by visiting them in the Temporary Building (Mile End campus map [PDF 954KB] no. 56). However if a visitor has a visitor account (please see below) then they can print to the student print service if they add money to their account.  If they are a visitor just using the Guest Wi-Fi then they cannot print.

Photocopying for NHS staff and visitors

Photocopying cards are available for NHS staff and visitors on request. Please go to the Welcome Desk at the Mile End Library or the Help Point at the Medical Libraries. NHS staff with ID cards that have proximity access can have accounts created using your QMUL ID card.

Conferences and events

If you are hosting a conference or event on campus, you no longer required to request a password as all via QM Visitor wifi

Visiting Lecturers

IT account

Visiting lecturers can be set up with a standard QMUL account for the duration of their time with us will give the visiting lecturer access to computers in teaching rooms across campus. This should be requested with the QMUL ITS Service desk at least a week prior to the lecturer arriving and advising what QMPlus access is required (if any).

Wi-Fi

Visiting lecturers should be able to connect to the eduroam wireless network using their fully qualified home username, as long as their home institution is an eduroam member. Just a reminder that all users of computing facilities, including eduroam, at Queen Mary are required to obey the IT regulations as outlined on our Policies page.

Outgoing SMTP (port 25) traffic is blocked; visitors are advised to use port 465 with SSL or port 587 with TLS for encrypted transport, or port 587 without TLS to send mail via their home institution's mail service.

Wi-Fi is not provided in all areas of the college.  Coverage is targeted at teaching areas and communal areas such as the Library and most Halls.

Recording Visiting Lecturers

Q-Review is a service for the recording and distribution of a teaching activity. The system aims to encourage flexible teaching methods, and allows lecturers to retain full control (publishing, editing and deleting) over their recordings. Please visit the E-Learning website for more information about Q-Review and terms of use.

Audio Visual and room bookings

Rooms for timetabled teaching are assigned automatically by the Central Timetabling Service. Please note that requests for audio visual support should be submitted at least 5 working days in advance. For more information about our AV facilities, video conferencing or room bookings, please visit our AV support page. 

A-Z of services for visitors

Filter by:

Service User Service group
Web System - Web Space Staff Collaboration and Communication Services
IT Support for Office Moves Staff Help, Support, and Policy Service
File Storage Staff, Students Help, Support, and Policy Service
HR Systems - eRecruitment (Oleeo) Staff Business Systems and Management
HR Systems - E-appraisal Staff Applications, Programmes and Software
User Accounts Staff, Students, Visitors
Printing and Printer Service (Staff) Staff Help, Support, and Policy Service
IT Loan Laptop Service Staff Help, Support, and Policy Service
IT & Library Management Tool (Ivanti) Staff Help, Support, and Policy Service
IT Equipment Disposal Staff Help, Support, and Policy Service
Wi-Fi - Guest Staff, Visitors Connectivity
Software - Purchasing For Personal Use Staff, Students Help, Support, and Policy Service
Computer Labs (PC Labs) Staff, Students, Visitors Help, Support, and Policy Service
Software - Desktop (Microsoft Project) Staff Help, Support, and Policy Service
HR Systems - MyHR Staff Business Systems and Management
Web Applications Staff, Students, Visitors
Digitial Research Articles - QMRO (DSpace) Staff Business Systems and Management
Oracle Business Intelligence Discoverer Staff Business Systems and Management
High Performance Computing (HPC) Staff Teaching, Learning and Research
Network Connection Points In Halls Staff, Students Connectivity
Finance System - Unit4 (Formerly Agresso) Staff Business Systems and Management
Network Services Staff Connectivity
Library System - Hot Articles Staff, Students Help, Support, and Policy Service
Software - Adobe Staff Help, Support, and Policy Service
Software - Statistical (StatsDirect) Staff, Students Help, Support, and Policy Service
IT Support Staff, Students, Visitors
Accommodation, Conference & Hospitality Management System - Kinetics Staff, Students Business Systems and Management
Tactical Clinical Trials Data Storage Staff Teaching, Learning and Research
Software - Software Purchasing For Business Use Staff Help, Support, and Policy Service
Website Hosting Staff Collaboration and Communication Services
Mobiles and Smartphones Staff Collaboration and Communication Services
Library System - Interlibrary Loans Staff, Students Help, Support, and Policy Service
IT Security Staff, Students
Library System - bX Recommender (Suggestions) Staff, Students Help, Support, and Policy Service
Reading-lists Management System (Talis Aspire) Staff, Students Help, Support, and Policy Service
HR Systems -ResourceLink / Payroll Staff Business Systems and Management
IT Equipment For Business Use - Desktop & Laptop PC's Staff Help, Support, and Policy Service
Software - Graphical Development Platform (LabVIEW) Staff, Students Help, Support, and Policy Service
Software - Statistical (Minitab) Staff, Students Help, Support, and Policy Service
Virtual Learning Environment (VLE) - QMPlus Staff, Students Teaching, Learning and Research
Software - MATLAB Download Staff, Students Help, Support, and Policy Service
Research Information Management System - (Elements/QM PubLists) Staff Help, Support, and Policy Service
Web System - CMS (Rhythmyx) Staff Collaboration and Communication Services
Finance System - Barclays Internet Banking (BIB) Staff Business Systems and Management
Copy, Print & Binding Service - (CopyShop) Staff, Students, Visitors Help, Support, and Policy Service
Library System - Articles Search Staff Help, Support, and Policy Service
MySIS/SITS Staff, Students Help, Support, and Policy Service
Telephone Service Staff Collaboration and Communication Services
Purchasing IT equipment for personal use Staff, Students Help, Support, and Policy Service
Software - Qualitative Data Analysis (QDA) - Nvivo Staff, Students Help, Support, and Policy Service
Wi-Fi - Eduroam Staff, Students, Visitors Connectivity
Research Grant Data Management Planning - (DMPOnline) Staff Teaching, Learning and Research
Finance System - Online Payment System - ePay (WPM) Staff, Students Help, Support, and Policy Service
Software - Course Evaluation (EvaSys) Staff Business Systems and Management
Staff Directory Staff Collaboration and Communication Services
Plagiarism Prevention Service (Turnitin) Staff Help, Support, and Policy Service
IT Equipment For Business Use - Apple Mac & Tablets Staff Help, Support, and Policy Service
Software - Bristol Online Surveys (BOS) Staff Help, Support, and Policy Service
Software - Computer Algebra System (CAS) - Maple Staff, Students Help, Support, and Policy Service
Q-Review Lecture Recording & Playback Staff, Students Teaching, Learning and Research
Software - Reference Management (EndNote) Staff, Students Help, Support, and Policy Service
Software - Desktop (Microsoft Lync) Staff, Students Collaboration and Communication Services
Computer Accessories & Peripherals Staff Help, Support, and Policy Service
Wi-Fi - Conference Staff, Visitors Connectivity
Software - Computational Mathematica Staff, Students Help, Support, and Policy Service
Geographic Information System - (ArcGIS) Staff, Students Help, Support, and Policy Service
Software - Statistical (SPSS) Staff, Students Help, Support, and Policy Service
Finance System - Cognos Planning Staff Business Systems and Management
Finance System - Charge Card Payments (Tritorr) Staff Business Systems and Management
File Upload Service Staff Help, Support, and Policy Service
Email and Calendar (Outlook Web App (OWA)) Staff, Students Collaboration and Communication Services
QMPer (Retired) Staff Help, Support, and Policy Service
Software - Desktop (Microsoft Visio) Staff Help, Support, and Policy Service
Print Credit (QM iPay) Staff, Students Help, Support, and Policy Service
Finance System - Payments & Collections (Bottomline C-Series) Staff Business Systems and Management
Library System - Library Catalogue (Endeca) Staff Help, Support, and Policy Service
Containerisation for LAMP websites Staff Collaboration and Communication Services
Print, copy and scan (Students) Students Help, Support, and Policy Service
Loan Laptop Service for Students Students Help, Support, and Policy Service
Office 365 Privacy Notice Staff, Students, Visitors Help, Support, and Policy Service
Managed LAMP Virtual Machine Staff Collaboration and Communication Services
Remote Desktop Gateway - (RDG) Staff, Students Connectivity
Desktop Managed Service Staff Help, Support, and Policy Service
Managed Device Service Staff Help, Support, and Policy Service
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